Working Student IT Service Delivery
Bayreuth, DE
• Provide first and second level support and requests to end users in ERP (esp. SAP) applications
• Assist in suggesting and implementing process improvements and service innovation
• Ensure Project and Process Documentation in the related areas
• Executing consolidation of IT costs, Contracts, Budget and Purchase requests for IT operations
• General administration of reporting systems e.g., SAC, status and KPI reports