In-store Sales Assistant (Verkoper) (m/f/d)
Amsterdam, NL
Are you ready to join our brand new Flagship store at the heart of Amsterdam and deliver premium consumer experiences?
We are a young, fun and dynamic team. Our beautiful 2 floors store is based in P.C Hoofstraat in Amsterdam and we are looking for additional team members to join us, to learn, to grow and to create a unique in-store experience for new parents !
Students looking for part time work, young graduates or experienced staff looking for full time work, you are all welcome to apply !
Start date ASAP
Your areas of responsibilities:
- Ensure high levels of customer satisfaction through premium brand experience
- Be a role model for VIP consumer service, assess consumer needs and provide for our lifestyle collections detailed information and excellent demonstrations
- Offer premium after-sales services and assist with certain repairs as well as process returns and exchanges and adhere to cash and profit protection procedures
- Maintain a premium easy-to-shop environment for consumers and comply with store policies and security standards
- Execute the daily operational, day-to-day goals and priorities assigned by store management
- Collaborate productively and respectfully with team members to meet and exceed store goals
- Identify improvement opportunities and communicate suggestions to store management to drive sales and achieve store KPI targets
Your profile of qualification:
- First in-store sales experience in luxury, premium high end retail/fashion or juvenile industry would be an advantage but we are open for people ready to have their first experience too !
- Passion and interest in the juvenile world or in design & fashion paired with strong consumer focus
- Strong hands-on, start-up and team player attitude
- Ability and willingness to work flexible hours according to the needs of business (day shifts and saturdays shifts only)
- Good communication skills in English, both verbal and written, a good understanding of Dutch would be beneficial