Assistant Customer Relations (m/f/d)
Bayreuth, DE
Your areas of responsibilities:
- Order processing via phone, email or EDI package
- Planning in deliveries and following up on logistics issues
- Supporting accounts payable and finance department
- Main contact for customers, key accounts and distribution partners
- Carry out administrative and organizational tasks
- Handle customer complaints
- Handling after sales complaints
Your profile of qualification:
- College or commercial education
- Relevant work experience as office administrator
- Knowledge of customer service principles and practices
- Experience in export
- Good to great MS office knowlegde
- SAP/ERP knowledge preferred
- Good English command
- Excellent communication skills
- Strong English and German language skills