Senior Technical Sales Assistant (m/f/d)

Bayreuth, DE

CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.

Are you ready to create a new Cybex store from scratch and deliver inspiring consumer experiences?

Your areas of ​​responsibilities:    

  • Ensure high levels of customer satisfaction through premium brand experience
  • Lead the technical product aspect, focusing on Safety & Functionality; assess consumer needs and provide for our technical-rational & safety products detailed information and excellent demonstrations
  • Offer premium after-sales services and assist with certain repairs as well as process returns and exchanges and adhere to cash and profit protection procedures
  • Maintain a premium easy-to-shop environment for consumers and comply with store policies and security standards
  • Execute the daily operational, day-to-day goals and priorities assigned by store management
  • Collaborate productively and respectfully with team members to meet and exceed store goals
  • Identify improvement opportunities and communicate suggestions to store management to drive sales and achieve store KPI targets


Your profile of qualification

  • Sales experience in luxury, premium high end retail, technical or juvenile industry
  • Passion and interest in technology, design & fashion paired with strong consumer focus 
  • Strong hands-on, startup and team player attitude 
  • Ability and willingness to work flexible hours according to the needs of business
  • Proficiency with Microsoft Office & affinity in the usage of POS system 
  • Good communication skills in German and English, both verbal and written

CYBEX operates globally and has employees from over 29 nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you’ve come to the right place. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. In addition to a competitive salary, attractive annual leave, and discounts on our products you’ll have the chance to develop your personal profile in an international environment.