Customer Quality Engineer (m/f/d)

Bayreuth, DE

CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.

Your areas of responsibilities:

  • Preliminary examination of non-conforming products
  • Performance of failure analysis of returned products from market and warehouse
  • Monitor returns of first batches of new products to secure early detection and correction of product faults
  • Request and track problem-solving process at internal and external suppliers
  • Accountable for the implementation of corrective actions at internal & external suppliers
  • Handling of defective material from field and warehouse together with customer service, warehouse and logistics
  • Coach and build a problem-solving mindset and techniques for direct reports and Stakeholders


Your profile of qualification:

  • First knowledge in 8D, PPS, QRQC or other problem-solving abilities 
  • Successfully completed studies in engineering or a comparable course of study
  • Self-assertiveness
  • Team player with strong interpersonal skills 
  • Fluent business English skills
  • Willingness to travel to suppliers

CYBEX operates globally and has employees from over 29 nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you’ve come to the right place. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. In addition to a competitive salary, attractive annual leave, and discounts on our products you’ll have the chance to develop your personal profile in an international environment.