Sales Assistant Flagship Store Paris (m/f/d)

Sales Assistant Flagship Store Paris (m/f/d)   France / Paris Store   CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.

Your areas of responsibilities:

 
•    Ensure high levels of customer satisfaction through premium brand experience
•    Be a role model for consumer service, assess consumer needs and assist by providing detailed and accurate product information and excellent product demonstrations
•    Process payment returns and exchanges and adhere to cash and profit protection procedures
•    Offer premium after-sales services and assist with certain repairs
•    Build productive trust relationships with consumers
•    Ensure compliance with Cybex policies and procedures
•    Maintain a premium easy-to-shop environment for consumers by consistently executing visual merchandising and housekeeping standards
•    Execute the daily operational, day-to-day goals and priorities assigned by store management
•    Capture meaningful consumer data (CRM), for the purposes of connecting with the consumer, building relationships and personalizing future consumer development opportunities
•    Collaborate productively and respectfully with team members to meet or exceed store goals
•    Comply with store policies and procedures, security standards to maintain a safe shopping and working environment
•    Identify improvement opportunities and communicate suggestions to store management to drive sales and achieve store KPI targets

Your pofile of qualifications: 

•    First sales experience in luxury, premium retail or juvenile industry
•    Relevant education  at minimum completed apprenticeship in sales, commercial or similar
•    Strong communication skills in French and English, both verbal and written
•    Passion and interest in design & fashion
•    Energetic and positive attitude
•    Flexibility, strong customer focus, hands-on mentality 
•    Ability and willingness to work flexible hours according to the needs of business
•    Proficiency with Microsoft Office & affinity in the usage of POS system