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Outbound and Logistics Specialist

Charlotte, US Remote, US

CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.

USA / Charlotte, USA / Remote

CYBEX is at the forefront of innovation, shaping the future of child safety with a keen eye on the evolving needs of modern parents. Our brand is synonymous with excellence, seamlessly integrating cutting-edge design with unparalleled safety features. We offer an array of products, including car seats, baby carriers, children's furniture, and strollers, all crafted to provide parents with the confidence that their children are protected in style.

As we continue to expand rapidly, we are seeking dynamic professionals to join our team and contribute to CYBEX's success story. With operations worldwide and a culturally diverse workforce from over 29 nations, CYBEX is a global leader not only in child safety but also as a lifestyle brand that resonates with parents everywhere.

CYBEX

Job Title: Outbound and Logistics Specialist

Report to Head of Logistics

WHO WE ARE:

CYBEX is a global leader in child safety and a lifestyle brand known for innovation, excellence, and style. We offer a wide range of products, including car seats, baby carriers, children's furniture, and strollers, all designed to provide parents with safety and conﬁdence. As we rapidly expand, we are seeking dynamic professionals to join our culturally diverse team of over 29 nations. At CYBEX, we are shaping the future of child safety while resonating with parents worldwide. Join us and be part of our success story.

WHAT WE OFFER:

CYBEX is committed to the well-being of our employees, offering a comprehensive beneﬁts package that includes medical, dental, and vision coverage, a 401(k) with a generous company match, paid time off, and ﬂexible work arrangements. We also support professional development through ongoing opportunities.

For working parents, we provide generous parental leave, ﬂexible working options, healthcare coverage, competitive retirement beneﬁts, and even cover the ﬁrst six months of diaper expenses for new parents. We believe in work-life balance and ensuring our employees are supported both personally and professionally.

ROLE DESCRIPTION:

The Outbound and Logistics Specialist will ensure sales orders are shipped on time and in-full, as well as in compliance with customer routing guides. Additionally, the Outbound and Logistics Specialist will interface with Sales, Marketing, and our 3PL (3rd Party Logistics Provider) to prioritize orders and meet customer expectations. They will also work in SAP and the 3PL WMS to help ensure inventory integrity between systems, as well as support other areas as needed. This is an on-site role (5 days a week) based out of our Lebanon, Tennessee location.

Duties and responsibilities:

Manage shipment routing requirements with CEVA (3PL) and train their team as needed.
Become the SME (Subject Matter Expert) on key account routing and shipping guides/requirements.

Understand and communicate customer’s labeling requirements, minimizing chargebacks related to label compliance.
Anticipate disruptions to the transportation flow and develop mitigation strategies.
Schedule and track shipments with LTL (less than truck load), and TL (truck load) carriers.
Monitor and update inventory records using SAP and warehouse reports.
Help troubleshoot discrepancies between SAP and WMS.
Develop reporting and record keeping that allows Cybex to monitor and track KPIs.
Crosstrain to provide backup coverage in capabilities within the Logistics Department.

Upon request, the employee can be asked to perform additional tasks that correspond to the type of position, or become necessary, because of company operations.

Internal organizational interfaces:

Demand Planning
Sales Operations
After Sales

External organizational interfaces:

Domestic transportation partners: parcel, LTL, and TL carriers
Warehousing & Distibution partners/3PL
Freight forwarders
Customs brokers

Qualifications:

High school degree or equivalent required
Associates or bachelor's degree preferred
3-5 year’s experience in transportation, shipment routing, or domestic freight forwarding brokerage

Required Technical Competencies:

Full proficiency in MS Offce
Experience with SAP or similar ERP systems; WMS also preferred
Understanding of industry terminology such as PRO numbers, BOLs, and routing practices

Required Behavioral Competencies:

Structured and well organized
Good prioritization skills
Highly motivated
Team player
Independent and self sufficient
Able to work under pressure
Goal/result oriented

The compensation for this position is $26 to $31 dollars per hour. In addition to the base salary, this position may offer benefits, bonuses, and other forms of compensation. The final compensation offer will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, and the specific needs of the role.

EEO/M/F/D/V

Accommodations disclosure:
CYBEX is committed to providing equal employment opportunities to all qualified individuals. If you are an individual with a disability and need an accommodation to complete the application or interview process, please contact Human Resources at HRNorthAmerica@columbustp.com. We are happy to assist you to ensure accessibility.

If you are passionate about making a significant impact in a fast-growing company and are looking for opportunities to advance both professionally and personally, CYBEX is your destination. As part of Goodbaby International Holdings Ltd., we are committed to fostering an inclusive work environment that values diversity and provides equal opportunities for all.

We offer competitive compensation, attractive annual leave policies, and product discounts. More importantly, we provide a platform for you to develop and enhance your professional profile within an international context. Our downtown office is not just a location; it’s a hub of creativity and collaboration, nestled in the heart of the city’s pulsing engeres.

Join us at CYBEX, where your career journey aligns with our mission to keep children safe and parents stylish, all around the globe.

CYBEX operates globally and has employees from over 29 nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you’ve come to the right place. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. In addition to a competitive salary, attractive annual leave, and discounts on our products you’ll have the chance to develop your personal profile in an international environment.

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