Assistant After Sales (m/f/d)
Bayreuth, DE
Your areas of responsibilities:
- Manage all incoming customer complaints and after sales complaints upon completion
- Carry out administrative and organizational tasks
- Planning in deliveries and following up on logisitcal issues
- Main contact for customers, key accounts and distribution partners
- Order processing via phone, email or EDI package
- Initiate free-of-charge product exchange
- Provide updates on actual after sales topics
Your profile of qualification:
- Successfully completed Commercial Apprenticeship or similar
- First experience the customer relations field (or similar) within an international environment
- Fluent in German and English both
- Proactive and service orientated personality